jueves, 17 de septiembre de 2020

Complains and solving problems..

 


11th Grade 
CTPPuriscal

Here are some common phrases and expressions you can use to make a complaint in English:

Making a complaint

 I’m sorry to say this but…
 I hate to tell you but…
 I’m angry about…
 I have a complaint to make…
 There seems to be a problem with…
 I’m afraid there is a slight problem with…
 Sorry to bother you but…
 I’m not satisfied with…
 Wouldn’t be a good idea to…
 There appears to be something wrong with…
 I was expecting… but…
 Sorry to bother you but…
 I want to complain about…
 I’m afraid I’ve got a complaint about…
 I have to make a complaint about…
 I don’t understand why…
 Excuse me but there is a problem…
 Would you mind…?

Accepting a complaint

 I’m so sorry, but this will never happen again.
 I’m sorry, we promise never to make the same mistake again.
 I can’t tell you how sorry I am.
 I wish I never happened.

Rejecting a complaint

 Sorry, there is nothing we can do about it.
 Sorry but it’s not our fault.
 I’m afraid there isn’t much we can do about it.



Dealing With Complaints for ESL Customer Service

https://www.thoughtco.com/esl-customer-service-4177285  Dialogue related to customer service, then try to solve the questions.


miércoles, 16 de septiembre de 2020

What´s on TV ?

 


9th grade 
COTB


One of the most popular ways of relaxing at the end of each day is to watch television. We can watch the news or a show about current affairs, a sitcom or a reality TV show, or we can watch our favorite sports or a movie.

We are going to study vocabulary and different phrases to talk about TV. These are some links for working on the vocabulary.

1.Learning vocabulary

2.Learning English words for types of television shows

https://www.esolcourses.com/content/topics/tv/tv-show-genres.html





lunes, 7 de septiembre de 2020

Routine Business

The Daily Routine of the Business People: What are the most cliche

 11th Grade 

CTPP

In this lesson, the names of various jobs are introduced, and students learn how to speak about their daily routines using the present simple. The present simple affirmative and question forms are presented.

https://www.linguahouse.com/esl-lesson-plans/general-english/jobs-and-routines


At the office

https://www.esolcourses.com/topics/at-the-office.html


If you are interested in Business English and to learn the basic of your daily routine in English, here I have a free activity for you!

https://21stcenturyenglishteacher.wordpress.com/2018/03/31/business-english-my-office-routine-basic/


Social Media !!!

9th grade 

COTB

Everyday English: Social media and the internet

 https://www.abc.net.au/education/learn-english/everyday-english-social-media-and-the-internet/9812436


Social Media has been with us for many years now. It is a part of our life.

But now we find that social media is the cause of problems – particularly among younger people. Teenagers and people in their twenties seem to be fixated on social media. There are questions raised of it causing issues for these people.

https://manwrites.com/social-media-and-teenagers-a-talking-points-esl-lesson/

Talking about sports!!!

 8th Grade
COTB

Task  #1

# 1 : Tell me about your favorite sport.

In order to talk about your favorite sport fluently in English, you need to use the following 4 step formula.

  • Step one : Name
    • Give the name of the sport that you like. For example, basketball, soccer, or baseball.
  • Step two : Reasons
    • Give three reasons why this is your favorite sport. You can be specific with your answer.
  • Step three : Since when
    • Give information about when you started liking this specific sport.
  • And Step four : Amazing event
    • Give an example of an amazing event that happened related to this sport.

Now you can TALK about your favorite sport like this:

“My favorite sport is basketball. I like it because it is a team sport, it is exciting to play and watch, and it also requires a lot of skill.  Basketball has been my favorite sport ever since my father bought me my first basketball when I was 10 years old. One of my most memorable basketball games happened when I was in high school. I won the game for my team by shooting a 3-pointer at the last second. It was great.”




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